State Farm® Insurance Agent Bruce Shook

"Drew was great! Very responsive and got back to us with a quote very quickly."

"Drew was awesome and went above and beyond with helping me get a quote shoutout to here and her hard work"

"Drew was always helpful and friendly, nothing but good things about her. However, make a claim, different story. Claims will give you what they want to give regardless. NEVER had a claim in my life, 1st experience and thought State Farm was a reputable company. Not when it comes to Claims. They totaled my car because of hail then only want to give half of the value of the car. I gave Bruce and his agency a 5 because they do care and really want to help. However their CLAIMS department has certainly not heard the last of this. Thanks Drew for All you've done and Bruce for your immediate response!"

"Bruce Shook has been excellent to us. His staff is knowledgeable and quick to respond. He is an agent who makes his clients his first priority."

"Super friendly and always help me with any questions or concerns that I have. Drew has gone above and beyond for me multiple times! Great customer service and always prompt, I definitely recommend doing business with them!"

"Absolutely great customer service Always friendly and helpful"

"They were very helpful in resolving our problems"

"Bruce is a great agent with a great team. They know & take care of their customers and community."

"Love all the team"

"Customer service at Bruce Shook's State Farm office is great. Stephanie Hughes is always super helpful & takes care of everything we need very timely & efficiently."

"What a pleasant surprise! State Farm didn’t have what I needed within my budget and they referred me to somewhere that did! That’s a bit above and beyond. Kudos to Bruce’s staff, especially Tray!"

"Trey Johnson was so helpful while assisting us with finding new insurance. We were able to get awesome rates and the customer service was great!!"

"Everyone at this agency is always fast, kind, and problem solves. We have had great customer service with Bruce Shook's office."

"We've been with this insurance agent for over 20 years... needed a vehicle added ASAP we're having shipped from out of state and Chad Norton hooked us up, with the quickness! We appreciate hos quuuick turn and professionalism. We refuse to change insurance companies because of the excellent service. Home, Auto, Rv and life.... they are our go to! Highly recommend!"

"I am so glad I switched to State Farm and I love the personal service I get from Chad Norton and all the employees at this agency. I always feel valued and my needs are listened to. They also take the time to answer all my many questions."

"great service"

"Great service and good people"

"Very helpful and professional"

"Excellent service !!! Agents is very well detailed on what they do ...."

"Friendly staff and very helpful."

"Good helpful staff, and fast response. Non better than this. Notably Chad Norton."

"i recently purchased auto insurance from them. Mrs, Stephanie was wonderful, so kind and professional. she helped me to get very good insurance with very good price. i highly recommend to talk her when u want get insurance."

"Always happy, always ready to help"

"Stephanie was an absolute delight to work with. She was amazingly helpful with my crazy/complicated situation and trying to get home and car insurance figured out. Always kind, prompt, understanding, and helpful!"

"Mr.shook is a very knowledgeable person in his line of work. If you need any kind of insurance ,he's your man."