State Farm® Insurance Agent Bruce Shook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jill Boyle
September 11, 2024
"Bruce Shook has been excellent to us. His staff is knowledgeable and quick to respond. He is an agent who makes his clients his first priority."
"Jill, Thank you for your kind words. You and your family are the best and we love working with you."
Gatlan Morris
July 19, 2024
"Super friendly and always help me with any questions or concerns that I have. Drew has gone above and beyond for me multiple times! Great customer service and always prompt, I definitely recommend doing business with them!"
"Gatlan, sorry for the slow response. Drew is awesome and a great addition to our team. So glad you are with us. "
Nikita Caylor
July 17, 2024
"Absolutely great customer service Always friendly and helpful"
"Thank you Nikita!! You are the best!!!"
clara psikal
January 28, 2023
"They were very helpful in resolving our problems"
"Thank you Clara!!"
Rusty England
October 28, 2022
"Bruce is a great agent with a great team. They know & take care of their customers and community."
"Rusty, You are the man!! "
Dana Vandehey
August 4, 2022
"Love all the team"
"Thank you Dana! You're the best!"
S Rogers
March 6, 2022
"Customer service at Bruce Shook's State Farm office is great. Stephanie Hughes is always super helpful & takes care of everything we need very timely & efficiently."
"Hey Sheri! Thank you so much for taking the time to let me know how Stephanie is doing. I'm so glad you're happy with how she is taking care of you! We love having her here with us as well!"
LACIE BOWDOIN
March 2, 2022
"What a pleasant surprise! State Farm didn’t have what I needed within my budget and they referred me to somewhere that did! That’s a bit above and beyond. Kudos to Bruce’s staff, especially Tray!"
"Hey Lacie, Thank you so much! Things like this help small offices like ours tremendously! We want you to be covered. If your best option at that time isn't us, we will tell you. We are in the business of helping people when they need it the most. Take care!"
Kabria Chadwick
February 21, 2022
"Trey Johnson was so helpful while assisting us with finding new insurance. We were able to get awesome rates and the customer service was great!!"
"Thank you for telling us how Trey has helped you! Trey has been a wonderful asset to our team! Welcome to #TeamShook"
Kayla Whoolery
February 21, 2022
"Everyone at this agency is always fast, kind, and problem solves. We have had great customer service with Bruce Shook's office."
"Hey Kayla! We really appreciate you and your family! Thank you so very much for your kind words! We are here if you need anything at all. God bless!"
V Emm
January 13, 2022
"We've been with this insurance agent for over 20 years... needed a vehicle added ASAP we're having shipped from out of state and Chad Norton hooked us up, with the quickness! We appreciate hos quuuick turn and professionalism. We refuse to change insurance companies because of the excellent service. Home, Auto, Rv and life.... they are our go to! Highly recommend!"
"Thank you so much for taking the time to leave your kind message! We appreciate you so much!"
Jami Hood
October 29, 2021
"I am so glad I switched to State Farm and I love the personal service I get from Chad Norton and all the employees at this agency. I always feel valued and my needs are listened to. They also take the time to answer all my many questions."
"Thank you Jami!! We appreciate you taking the time to leave us a review! I'm so glad Chad is taking good care of you! Take care!"
Lockstar Storage
October 11, 2021
"great service"
"Hey Lockstar Thanks for the 5 stars!"
Rebecca Johnson
October 11, 2021
"Great service and good people"
"Hey Rebecca! Thanks for the 5 stars! Take care!"
Hunter Thrasher
October 8, 2021
"Very helpful and professional"
"Hey Hunter! Thank you for 5 stars! Take care!"
Nicole Martin
October 1, 2021
"Excellent service !!! Agents is very well detailed on what they do ...."
"Thank you Nicole! We appreciate you taking the time to review us! Take care!"
Debbie O'Donnell
September 25, 2021
"Friendly staff and very helpful."
"Hello Debbie! Thank you so much for your kind words! We appreciate you! Take care!"
John LR
August 23, 2021
"Good helpful staff, and fast response. Non better than this. Notably Chad Norton."
"Hey John, We really like Chad too! Thank you so much for letting us know how we are doing! Have a great day sir!"
N S
August 20, 2021
"i recently purchased auto insurance from them. Mrs, Stephanie was wonderful, so kind and professional. she helped me to get very good insurance with very good price. i highly recommend to talk her when u want get insurance."
"Thank you for taking the time to leave us a review! We truly care about our clients and we look forward to working with you on anything you may need Nima! Take care sir!"
Frank Rockow
July 13, 2021
"Always happy, always ready to help"
"Thank you Mr. Rockow!!! We appreciate you and your family."
Heather Freitag
May 13, 2021
"Stephanie was an absolute delight to work with. She was amazingly helpful with my crazy/complicated situation and trying to get home and car insurance figured out. Always kind, prompt, understanding, and helpful!"
"Thank you so much Heather! It was so nice working with you! We are truly here to help. Even if you don't come with us, we want to be sure you're covered and know what you're paying for. Take care and just holler if you need us!"
Dewaine Watson
January 27, 2021
"Mr.shook is a very knowledgeable person in his line of work. If you need any kind of insurance ,he's your man."
"So sorry for the late reply Mr. Watson. We appreciate your business and thank you so much for your kind words. We are here if you need us! Take care!"
robert valderaz
December 29, 2020
"Outstanding people service and best Agent around"
"Thank you for the kind words Mr. Valderaz. We appreciate you and Denise! Take care!"
Kevin LeMaster
December 14, 2019
"Been with Bruce for a lot of years State Farm has always been there and took great care of my insurance needs stop by and talk to him"
"Hey Kevin, We appreciate you taking the time to leave us a review! Take care!"
Leticia Cook
November 18, 2019
"Customer service with Bruce Shook is always above expectations. They always have solutions and move quickly and efficiently on our requests. Here's to many more years as a happy customer!"
"Leticia, you are the best!! Thank you!!!"